confidence

“You know what I’ve realized?  I’ve concluded that it’s okay to just be average.” I heard this from a client a few weeks ago.  He continued on to say, “For so long I’ve been worried about my image.  What others thought about me.  I would leave every interaction wondering whether I’d said the right thing.  Worried that I didn’t.  Worried about the interaction.  Did I dazzle them enough?  Wondering if they were seeing the smart and successful attributes in me that I wanted them to see.  I had to get them to realize I was special, a star.  Was I successful in getting the sale or the deal?  Wondering how if it hadn’t gone well, how I could later manipulate the situation to get the outcome I wanted.” (We all do a version of this, just in case you were wondering if this is unique.) “Sounds exhausting.”  I replied. “Extremely.”  He confirmed. “And now you’re realizing it’s okay to just be average.  How does that feel?”  I asked. “I feel free.” I smiled.  It reminded me of the moment when I realized it too.  And the feeling of serenity and intense peace that came with it.  I was so jazzed about the revelation that I even broke out into poetic genius and wrote a poem about it – The Joy of Being Average. It wasn’t a very good poem.  It didn’t even rhyme.  I even tried to find it to insert it into this blog because I thought that would make me look quite clever, but my filing system must be pretty crap because it’s disappeared.  But I swear I wrote it.  The Pursuit of Special is Stressful The image management aspect of trying to prove ourselves is exhausting.  I got told growing up I was smart.  I was special.  I believed it.  I so wanted it to be true.  And it was all very well intended appreciation meant to lift me up from family members, teachers, friends and colleagues.  But then I had to prove it.  Then I had to live up to it.  I spent a lot of time thinking about it.  My image, who I wanted to be, who I wanted people to think that I was.  An international woman of mystery, a courageous trailblazer who had conquered the globe and lived and worked in multiple countries, started my own successful businesses – twice.  I carefully crafted and perfected these stories, used to spend a lot of time thinking about them for when I would give a speaking engagement.  It had to be just right.  It had to dazzle the audience.  I had a whole wall in my office filled with degrees, certifications, accomplishments.  I ran out of room for them eventually and started putting them in the bathroom.  It’s not a surprise I did this.  It’s not a surprise my client did something similar.  Our context sets us up for it, and we unconsciously fall straight into the trap.  If you look on social media it’s […]

2022 was big.  Big for me at least.  Biggest revenues, biggest number of clients.  Biggest number of challenges I had ever taken on.  Explosive growth on the personal and on the professional front.  I don’t think I had ever felt as comfortable in my role as a career and leadership coach, as a leadership facilitator, a mentor coach.  The pressure was high, but I was enjoying it for the most part.  I was flying high.  I had finally arrived!  Then I Crashed and Burned And then something strange happened at the start of this year.  I started hesitating before sessions with clients.  I started second guessing my reactions to things, the words coming out of my mouth, my interactions with people.  Did I show up with a compassionate open heart???  Maybe I’m being too hard on them…Maybe that thing I just said was really stupid…What a lame question!  I’ll never be as good as a facilitator as X.  I started thinking I had lost my edge.  And then I wondered if I had ever found it to begin with. I stopped the diatribe and instead started to ponder why – why these thoughts?  Why am I torturing myself?  It reminded me of when I was a fledging yogi, at yoga teacher training in LA.  One of the opportunities of said yogic experience was being forced to listen to our esteemed guru rant on about any number of topics for hours on end.  But one rant stood out, where the guru was talking about achievement.  “Achievement is nothing.  Anyone can achieve anything they want to.  Maintaining it over time, now that’s a different story.  That’s near impossible!” Achievement versus Maintenance I think he was on to something there.  And then it dawned on me what was causing me to hesitate.  To second guess and doubt my every move.  The gnawing feeling that I didn’t have what it takes to go the distance.  The success was a fluke.  An anomaly.  And what was hiding in the wings (although very cleverly disguised) was my inner critic.  Whispering soft things in my ear like, “You should know this already.  Someone with your level of training wouldn’t be hesitating right now.  If you were emotionally intelligent you wouldn’t be over-reacting right now.” I spent this morning in tears, having a good cry.  (Crying can be extremely therapeutic if you’re so inclined to try it…) I made a list of all the things I’ve been struggling with (it was a long list in case you were wondering).  All the things I didn’t think I had gotten “right” lately.  And then I just let the tears flow.  Tears of forgiveness for all the things I haven’t navigated well over the last few months.  Things maybe I got wrong.  Or maybe I didn’t get perfect.  Because no matter how long I’ve been doing this coaching and training gig, I still: This list could go on and on by the way. And I still just allowed the tears to […]

On my desk I keep a small statue.  It’s a beauty pageant participation trophy I got off the internet for $4.99 plus $19.99 in shipping and handling.  I even had my name engraved on it.  She sits proudly on my desk looking at me, all smug with her right hand coyly resting on her hip, standing up perfectly straight in her big poofy skirt with her sash draped proudly over her chest.  She sits on my desk not to remind me of the beauty pageant I never won (or even entered for that matter).  She sits there to remind me of the evils of striving for perfection.  And when you think about it, many of us get caught in this trap.  We get caught in the trap, and we don’t follow through.  We get caught in the trap and we give up before we’ve even started, because whatever we produce just won’t be good enough.  We won’t be good enough.  So why even bother? Or maybe we try and we don’t exactly meet the goal, or the target.  And then we beat ourselves up about it.  Here’s an example.  I set myself the goal of writing this blog once a week on January 1st of this year.  I’ve dutifully done it every week, except one in September when I was on vacation.  And then the end of the year rolled around and I’ve missed a week or two.  And then my thoughts the other day turned to – “See!  You didn’t do it.  You never follow through!  What kind of coach are you, you can’t even finish strong when you made a big deal about starting something.  You might as well give up, you hack!” I could really listen to that voice.  Tune into and wallow in my misery of failure.  Revel in the fact that I’m an impostor that doesn’t deserve to use the word coach.  I could do all that, and don’t think I didn’t think about it.  And then I took my own advice, and remembered sometimes it’s actually helpful to practice what you preach.  One of my favorite books which I often have clients read is one called Mindset, the new neuroscience of success.  In it, the author Dweck talks about the difference between a fixed mindset and a growth mindset.  Fixed Mindset = Proving The fixed mindset is all about proving.  Proving one is good enough, smart enough and gosh darn it, that people like you.  (I’m hoping someone will catch the Stuart Smalley reference here…)  Many of us go through life locked into a fixed mindset a lot of the time.  As a result of it, we often have difficulty accepting criticism, rising to the challenge of something new or unexpected because we might fail or collaborating effectively with others because we view them as competition.  We have difficulty because the emphasis is on proving.  I have to prove I can finish what I start, and if I don’t, I’m an impostor.  Growth Mindset […]

I recently participated in a leadership 360.  If you’re not familiar, it’s one of those annoying survey things where you rate yourself on a bunch of subjective questions and a bunch of other people you nominate on your behalf rate you as well.  Then you get your results and some fancy, overpaid consultant (like myself) helps you get a sense of your strengths as well as your opportunities for development (the latter meaning weaknesses in organizational development speak) and helps you put together a development plan to address the gaps. It’s interesting because as a leadership coach and trainer, I’ve administered them on other people’s behalf’s so many times, I just never had the opportunity to take one myself.  I wasn’t sure to expect.  I figured there would be a few things I would need to work on and had formed some assumptions in my mind as to what those things were.  But about halfway through the debrief, something strange happened.  I broke down in tears.  Not because I was sad, but because I was overwhelmed.  On every single measure (and there were a lot) I had rated myself significantly lower than my colleagues and peers had rated me.  Every single one. We do not see ourselves clearly How can this be?  I even course corrected for this.  I know I tend to be hard on myself, the recovering perfection junkie that I am.  I even took that tendency into account when I was rating myself and cut myself some slack.  Or so I thought… But the results say what the results say.  Here I am thinking that I have a fair degree of awareness, and yet clearly do not see myself in the same way that others do. I see this all the time in my clients.  The problem isn’t as much that we are often doing all these horrible things we are completely unaware of.  There are many assessments I’ve debriefed where a person has “soft spots.”  Qualities they rate themselves low on that others believe to be much higher.  When you think about the consequence and the cost of that, it’s huge.  If I don’t believe I’m good at something, maybe I don’t put myself forward for an opportunity.  Maybe I don’t dare to dream that big dream because I’m not sure I have the capacity to achieve it.  Maybe I find myself talking myself out of things.  I’ll go after it when I feel like I’m ready.  But what does “ready” even mean and how would I know if I’m there?  This is the circular thinking we often engage in that keeps us stuck in a rut. Life is funny like this…while every coaching client is very different, many of us are really searching for and working on the same exact things.  I’ve often explained the practice of coaching as helping others see the incredible value they bring to the world and step into their greatness.  And who better than a neutral third party, as we […]

Yesterday I had a long overdue catch-up with a woman I used to work with years ago at BP.  She’s been retired many years now, and at one time I was lucky enough to call her my line manager.  Hardworking, ethical, kind, and compassionate, to date she’s one of the best bosses I’ve ever had.  We got the polite pleasantries out of the way, in terms of where she’s settled, I’ve settled and what we’re up to these days, and then the conversation got much deeper and she said, “You know, when I think back to those times, I created so much stress for myself.  I was always thinking I had to prove something.  It was never enough to simply appreciate what I had achieved, I believed that each morning I had to wake up and do it all over again, like all that had come before had been erased.” It’s hard to imagine that when I think of Brenda, always elegant in her designer suits, hair perfectly coiffed, she was the pinnacle of success.  A young woman of color who had started as a secretary and worked her way up to a senior level leader at a large corporation.  Her story is an incredibly inspiring one.  And yet, here she was, suffering all those years with impostor syndrome, desperate to prove her worth. We all have impostor syndrome I admitted that I too, had suffered greatly at the hands of impostor syndrome.  That nagging feeling in the pit of your stomach that you’re really a fraud.  That eventually the lights will come on and everyone in the room will realize the mental equivalent of you sitting there with your pants down – that you don’t really deserve to be here, you have no idea what you’re doing, get the heck out of here.  That kind of thing. In case you were there thinking you’re all alone with this ailment, I have yet to have a single client who doesn’t have at least a small dose of this.  Call it part of the amazing experience of being human. It’s interesting how impostor syndrome manifests.  In Brenda’s case it was surrounding herself with expensive clothes, handbags and jewelry.  If she looked the part, then maybe she’d fool other people into thinking she was the part.  I took a slightly different tack.  I reckoned the key to kicking the impostor syndrome’s butt lied in beefing up my self-esteem.  I sought out credentials and accomplishments I could tout to others so I could feel better about myself.  She wore a mask of Chanel, and I wore a mask of credentials like any well intentioned over achiever. It even spilled over into when I started my own coaching practice.  It was never enough initially to work with a single client who needed help transitioning their career.  I had to be traveling the world, reinventing organizations.  My client list was everything to me.  How many fortune 500’s had I worked with?  Whose faculty was I […]

In today’s blog we are continuing the story of Nora Pirsch, who recently transitioned from a yoga instructor to a UX designer.  Nora credits her strong mental attitude in being critical in making the transition! Nora Pirsch is a User Experience designer that specializes in human connections. The desire to improve people’s day to day lives, has been a theme throughout her adult life. She has spent 15 years of her life mastering her craft as a yoga instructor and now she has begun her path to improving her skills as a UX designer. Nora has always enjoyed a challenge, from facing stage fright to showing extreme patience with her naturally fermented bread baking, she never goes down without a fight. When she is not interviewing users, you can find her baking fresh pizza and going for long walks with her dog Finch. Shelley: Let’s talk about of interviewing and as it relates to resiliency. You told me it was something like 80 jobs you applied to, and I was blown away by that and just how resilient you are. How did you keep yourself mentally strong, considering that there were probably a lot of setbacks in this process for you? Nora: I had amazing support from school from colleagues that I went to school with, even from people that my mom reached out to that were in the tech industry, and they would tutor me, and find people to help me walk along the path. That’s step number one. And then, part of the after-graduation program was applying to 10 jobs a week, that was the criteria. So that was very difficult in the beginning because I was spending too much time on writing pretty and elaborate cover letters. I really recommend getting a very basic template, and then just add two to three sentences make it a little bit more directed at that company. And that’s it because you will wipe yourself out writing those cover letters. And honestly, what is it 92% Of the companies don’t look at your cover letter until you’ve gone through the ATS. Shelley: I normally tell candidates, don’t even submit one unless they specifically asked for it. Because a lot of times they don’t even get read. Create a Process – Work Smarter Not Harder Nora: A lot of the times they don’t, but my school did encourage it. Because if there’s a candidate that if you’re side by side with, and one has a cover letter and one doesn’t, they’re going to go with the one that paid a little bit more attention. I came up with a simple template and started applying to more jobs. And then I closely shadowed a couple of the students in my class that were very big go getters, and we became quick friends. She told me what she was doing and her tactics. And I was asked, “Can I can I steal that from you?”And she said, “Oh my gosh, of course.” Forget the requirements […]