• Read If you’re struggling to figure out how to inspire your team (or yourself), think about this

    Leadership, Productivity

    If you’re struggling to figure out how to inspire your team (or yourself), think about this

    It’s inevitable that from time to time we may find ourselves disillusioned, maybe even feeling burnt out.  And there is a load of content out there that speaks to self-care, how to maintain balance through practices like yoga and meditation amid all the stress, and it’s all very wonderful.  I’m a big believer in all kinds of mindfulness practices.  But I’ve often said that a good self-care routine won’t do the job of an unhealthy mindset. I was reminded of this principle this week as I was working with a client.  She’s sleepwalking through each day of life – tired, lethargic, devoid of a sense of purpose, and it was the latter of these complaints we honed in on for our work.  A good self care routine won’t do the job of an unhealthy mindset “This project is painstaking work.  And the only thing that matters is whether I make a mistake.  It’s exhausting.” That would feel exhausting, right?  Her story reminded me of another client, an organization I spent quite a bit of time with a year back.  One of the high potential new recruits had been promoted to the supervisor of the loan processing department for a bank.  Her work as an individual contributor was excellent without a doubt – painstakingly perfect.  And when you think about it, that’s probably a good thing considering we’re talking about the practice of processing loans.  Money is riding on whether the documentation has been completed correctly.  One error can derail an entire process and create unnecessary delays.  This individual had performed well in the past, and then had been thrown into a leadership role without any training or development. When I met up with this client a year or so into her new role, it wasn’t the rosy story of success she’d wanted it to be.  The turnover in her department was sky high, and no one (and I mean no one) in the bank wanted to work in the loan processing group.  The group had a reputation for being difficult to work with interdepartmentally as well.  But it wasn’t for lack of trying on the supervisor’s part.  She was working her butt off and giving her best.  And yet, she couldn’t keep a good employee if her life depended on it. What we focus on drives the outcomes we get The solution to this conundrum lies not in how hard we work or try, but what we’re focused on.  This supervisor tended to be critical, and it showed up in what she focused on with her team.  Instead of focusing on the vibe she wanted to create for the department and what a high performing team could look like, she focused with laser precision on mistakes and the tiniest of errors.  And she found them, again and again and again.  Well intended folks would come to work day after day to be told again and again that they had made yet another mistake.  They were told to correct it.  And […]

    March 8, 2024

    |

    6.2 min read

  • Read The Miracle of Space

    Leadership, Productivity

    The Miracle of Space

    To say I’ve been busy lately is an understatement.  Don’t get me wrong, I’m extremely grateful for the meaningful work I’m doing currently, I’m more excited than ever about the future and the possibilities it may hold.  But my brain is full, and some days I feel like I pass from one zoom call to another zoom call and there is barely space to take a breath. In the last few weeks, I’ve noticed an alarming trend too – I often forgo the yoga or pilates class and just keep working instead.  Just get the proposal out.  Finish the blog post.  Hurry up, you can do it Shelley!  Make that hamster in the wheel of your mind spin.  Except it just won’t.  The hamster feels punch drunk and lethargic.  He’s had enough, packed his bags and moved to Puerto Vallarta.  Adios! Sound familiar?  Hence the topic of this blog, the miracle of space. Space is magical Space is magical.  It’s the place of inspiration, of creativity.  Have you ever been struggling with something, a concept, a problem, and you get up to go to the bathroom or grab a cup of coffee?  Then you walk back to your screen and boom – you have the answer!  It’s not a coincidence.  It’s not the fact that a magic genie lives in the bathroom.  It’s the magic of space.  Our brains need it to be creative, to innovate. I think that’s one of the reasons I’ve had such a hard time coming up this week with a topic for this blog.  When your head is full and tired, the ideas don’t really flow.  I was starting to think of previous blog posts I could recycle, but my pride intervened.  I can’t do that to you my dear readers… Creativity Craves Space I used to teach a course on creativity, which is slightly ironic considering I’ve never considered myself a particularly artistic or creative person.  I used to hold up a paper clip or a shoehorn or some sort of everyday object in front of my group of participants.  Then I’d ask folks to brainstorm as many uses for that item as they could in 5 minutes. 5 minutes may not sound like a long time, but sometimes it felt like forever when I was running this exercise.  And I never shortened the time.  The first minute or so, every obvious option for what to do with a paper clip got exhausted. Then we’d typically sit in awkward silence for a minute or two.  I never said much.  I didn’t try to prod the group on.  I didn’t tell them to hurry up.  And then the ideas would start to flow again.  But this time they were brilliant.  They were the ideas that were way beyond the obvious.  The real innovative ones.  I’ve heard potential uses for the paper clip the likes of the world have never seen. Where is the space in your day? I sometimes do mentor coaching as well, the […]

    July 29, 2022

    |

    4.3 min read