mindfulness

Recently I was helping facilitate a program on coaching for leaders, and on day 1 we spent quite a bit on time on the subject of listening.  You may wonder why, considering it’s something we do every day and most of us think we’re more than competent when it comes to this skill. Think again. “This is hard!” “I keep wanting to butt in and offer my thoughts or advice.”  I so appreciated the honesty and vulnerability from the participants.  The bottom line is that most of us are average at best when it comes to this skill.  And the problem is if you’re a leader looking to inspire and motivate your team to greatness, average just won’t cut it. This reminds me of a story from many years ago.  I was speaking with someone who was known in the organization I was working for at the time to be a great leader.  A fantastic reputation, the kind of person people sought out to join their team.  So I asked this individual, what’s your secret.  I was expecting something magnanimous, something I’d never thought of before. Some simple but not easy advice on listening The response caught me by surprise.  “I give whatever or whomever is in front of me 100% of my attention.” I was underwhelmed to say the least.  But they were really on to something.  Because the reality of how we show up is often quite different.  Let’s take the following scenario:  Someone pokes their head in your office – “Do you have a minute?”  They ask. “Sure!” you say, wanting to sound interested and helpful.  You’re the boss that cares.  You’re approachable.  People like you. They walk in and your eyes are still on the email you were in the middle of writing.  Your thoughts are still halfway consumed by it.  You’re unaware you’re doing this.  You’re halfway listening to what they’re expressing.  You’re nodding your head in agreement, eager to get back to your draft.  They leave and you carry on, you barely notice the interaction and later you forget all about it until they awkwardly remind you of what you’d agreed to in that moment.  Listening isn’t an innate thing we can take for granted.  It’s a skill.  And just like any skill there is a methodology to it and we must practice it. The levels of Listening Level 1 – Halfway listening.  In the previous example the manager I mentioned was listening at the equivalent of level 1.  They’re halfway there, they’re caught up in their head in something else.  They really didn’t have the time for the interaction but instead of setting a boundary and asking the person to please come back later, they acquiesce.  The result is they’re not present, they’re not tuned in, and the person on the receiving end of the conversation knows it.  The employee with the question leaves disengaged and slightly annoyed.  People know when they’re not being listened to.  Another version of level 1 is what […]

“You know what I’ve realized?  I’ve concluded that it’s okay to just be average.” I heard this from a client a few weeks ago.  He continued on to say, “For so long I’ve been worried about my image.  What others thought about me.  I would leave every interaction wondering whether I’d said the right thing.  Worried that I didn’t.  Worried about the interaction.  Did I dazzle them enough?  Wondering if they were seeing the smart and successful attributes in me that I wanted them to see.  I had to get them to realize I was special, a star.  Was I successful in getting the sale or the deal?  Wondering how if it hadn’t gone well, how I could later manipulate the situation to get the outcome I wanted.” (We all do a version of this, just in case you were wondering if this is unique.) “Sounds exhausting.”  I replied. “Extremely.”  He confirmed. “And now you’re realizing it’s okay to just be average.  How does that feel?”  I asked. “I feel free.” I smiled.  It reminded me of the moment when I realized it too.  And the feeling of serenity and intense peace that came with it.  I was so jazzed about the revelation that I even broke out into poetic genius and wrote a poem about it – The Joy of Being Average. It wasn’t a very good poem.  It didn’t even rhyme.  I even tried to find it to insert it into this blog because I thought that would make me look quite clever, but my filing system must be pretty crap because it’s disappeared.  But I swear I wrote it.  The Pursuit of Special is Stressful The image management aspect of trying to prove ourselves is exhausting.  I got told growing up I was smart.  I was special.  I believed it.  I so wanted it to be true.  And it was all very well intended appreciation meant to lift me up from family members, teachers, friends and colleagues.  But then I had to prove it.  Then I had to live up to it.  I spent a lot of time thinking about it.  My image, who I wanted to be, who I wanted people to think that I was.  An international woman of mystery, a courageous trailblazer who had conquered the globe and lived and worked in multiple countries, started my own successful businesses – twice.  I carefully crafted and perfected these stories, used to spend a lot of time thinking about them for when I would give a speaking engagement.  It had to be just right.  It had to dazzle the audience.  I had a whole wall in my office filled with degrees, certifications, accomplishments.  I ran out of room for them eventually and started putting them in the bathroom.  It’s not a surprise I did this.  It’s not a surprise my client did something similar.  Our context sets us up for it, and we unconsciously fall straight into the trap.  If you look on social media it’s […]

It’s been an interesting week here in Austin, Texas.  The first ice storm of 2023 rained down on the city this week and considering the driving skills of most Texans in ice, we have all been ordered to stay put in the safe recesses of our homes (assuming you have power, and if not it’s every man for himself…).  The Makings of One Massive Frustration Funk Not being able to leave the house for several days already had me in a funk.  We extroverts need to be let out of our cage.  Then a client offsite I had so carefully planned got cancelled due to covid.  There went my perfectly orchestrated client schedule and my trip to New Orleans I was so looking forward to that just happened to perfectly coincide with Mardi Gras (Throw me some beads, Mister!).  Unfortunately, no new beads for me this year.  Add to that a 5-day migraine which started on Monday and is only letting up now, and it’s fair to say I haven’t been an easter basket of joy these past few days. My consolation had been old episodes of Married at First Sight (it’s addictive, I swear!) until we lost internet, so now I’ve been forced to work on this blog given I can’t stream anymore.  And I’m mad about that.  I need to know if Sonia says yes to Nick in season 4 of my show…if I were in her shoes, it would be a big resounding NO.  This morning tensions came to a peak, no yoga for almost a week, and I found myself in what I often refer to as an emotional loop of doom – an ongoing diatribe that repeats in one’s head like a bad Def Leppard song.  It’s easy in these moments to feel like you’re right back where you started.  I was down on myself and life in general.  I’m never going to figure these migraines out.  Rescheduling the offsite is going to put my work back with these clients, it’s going to jeopardize the progress we’ve made.  Why are these jeans so damn tight!  Why does the internet hot spot on my phone not work!  My ISP sucks!  Why did the cat just pee inside in the pot of succulents – Jesus! And then my thoughts went to an even darker place.  What’s the point of any of this!  Does anything I do even make a difference!  You know that sticky, restless feeling when you’re mad with everyone and everything including yourself?  You can’t focus, you rush from task to task to keep yourself busy but nothing seems to help?  Yes, I was there. And coincidently yesterday was Groundhog Day.  A coincidence I think not! 3 Simple Tactics to Fight Frustration and the Curse of the Groundhog So I sat down at my computer and forced (yes forced) myself to do 3 simple things that I’ve often advocating my clients do (yes it is hard at times to practice what you preach!): Coaching Questions […]

2022 was big.  Big for me at least.  Biggest revenues, biggest number of clients.  Biggest number of challenges I had ever taken on.  Explosive growth on the personal and on the professional front.  I don’t think I had ever felt as comfortable in my role as a career and leadership coach, as a leadership facilitator, a mentor coach.  The pressure was high, but I was enjoying it for the most part.  I was flying high.  I had finally arrived!  Then I Crashed and Burned And then something strange happened at the start of this year.  I started hesitating before sessions with clients.  I started second guessing my reactions to things, the words coming out of my mouth, my interactions with people.  Did I show up with a compassionate open heart???  Maybe I’m being too hard on them…Maybe that thing I just said was really stupid…What a lame question!  I’ll never be as good as a facilitator as X.  I started thinking I had lost my edge.  And then I wondered if I had ever found it to begin with. I stopped the diatribe and instead started to ponder why – why these thoughts?  Why am I torturing myself?  It reminded me of when I was a fledging yogi, at yoga teacher training in LA.  One of the opportunities of said yogic experience was being forced to listen to our esteemed guru rant on about any number of topics for hours on end.  But one rant stood out, where the guru was talking about achievement.  “Achievement is nothing.  Anyone can achieve anything they want to.  Maintaining it over time, now that’s a different story.  That’s near impossible!” Achievement versus Maintenance I think he was on to something there.  And then it dawned on me what was causing me to hesitate.  To second guess and doubt my every move.  The gnawing feeling that I didn’t have what it takes to go the distance.  The success was a fluke.  An anomaly.  And what was hiding in the wings (although very cleverly disguised) was my inner critic.  Whispering soft things in my ear like, “You should know this already.  Someone with your level of training wouldn’t be hesitating right now.  If you were emotionally intelligent you wouldn’t be over-reacting right now.” I spent this morning in tears, having a good cry.  (Crying can be extremely therapeutic if you’re so inclined to try it…) I made a list of all the things I’ve been struggling with (it was a long list in case you were wondering).  All the things I didn’t think I had gotten “right” lately.  And then I just let the tears flow.  Tears of forgiveness for all the things I haven’t navigated well over the last few months.  Things maybe I got wrong.  Or maybe I didn’t get perfect.  Because no matter how long I’ve been doing this coaching and training gig, I still: This list could go on and on by the way. And I still just allowed the tears to […]

For years, I chased the big insights.  I think many of us do.  Particularly if we fall into the category of someone who is super interested in personal development and mistakenly intent on “fixing” ourselves (I stubbornly argue there is nothing in you that ever needs to be fixed) the insights are like gold and can often feel addicting at times.  Perhaps we feel lighter for a while, our perspective has changed.  We can feel our growth.  We might start to recognize that we’re showing up differently as opposed to embracing that old bad habit.  And then we have a day where we are faced with all the old problems, and we fall into the trap yet again.  And we may start to wonder, how did I end up here?  Didn’t I already learn this lesson?  I thought I had figured this out, why am I back in the same place? Development can and will be messy This is why I often tell folks when they contact me for a consult that development is a messy business.  Some days it can feel like you’ve taken one step forward and then two steps back.  I use the word “feel” for a reason because in my experience the trajectory is typically up, even though it’s never a straight line. I say this because I’ve noticed a trend in myself and human beings in general, who can make great strides through new insight and shifting patterns of awareness, but often lack taking action that will help to reinforce that new insight. Here’s an example to illustrate what I mean.  I start to recognize how important it is to be grounded in my body daily.  I recognize the power of yoga in my life.  And then I get busy, and for a few weeks I fool myself into thinking it’s not as necessary as I thought, and I stop doing it.  And then I wonder why I’m feeling so restless all the time.  Why I’m feeling disconnected from my purpose as a coach and trainer, and everything starts to feel more like a daily grind.  I wonder why I’m snappier at people.  Why I’m confused about the things that really matter in life. Or perhaps I recognize that part of the “problem” with myself is the lack of compassion I have for myself.  Because of this I can’t hold appropriate boundaries with friends or family members, as I’m always needing and chasing for their approval.  Or I dimmish my accomplishments thinking they’re not good enough, which ultimately steals my joy or keeps me from trying something new.  I get the whopping insight, perhaps even heal some old childhood wounds with the help of coaching or therapy that caused the deficit in the first place.  And then a few months later, wham, bam, I find myself in the soup again.  The insight has flickered out because I’ve forgotten to make it a practice.  I mistakenly assumed that was just “fixed” now.  Don’t forget to act […]

For years and years, I would have told you that I was a very emotionally intelligent person.  I was aware that emotions could take many forms, had many names and I knew intellectually it was important to understand them.  Emotional intelligence has been a notable topic for many years, and I considered myself to be one of those wise people who were in the know. Unfortunately, in all of my information gathering on the topic, I ignored one crucial point.  That in order to have emotional intelligence you actually have to experience emotions.  Who would have thought? The key to emotional intelligence is to not just identify the emotion we are experiencing with a handy dandy robust emotional vocabulary, but to allow ourselves to feel it non-judgmentally.   This is a key point, because many of us who grew up in households where emotions were not welcome got used to shoving them down and pretending they didn’t exist. Feeling is freeing When we suppress emotions, it typically doesn’t lead to much good.  We end up accumulating hurt on top of hurt and over time these feelings build up until one day we can’t shove them down any longer, and the long-awaited bomb finally erupts.  Or we can try to numb them out with the help of food, booze, shopping, video game playing or any other addictive habit we have accumulated over the years.  Not a recipe for success either. We often try to squash the negative emotions.  The ones we consider to be “bad” like anger, frustration, sadness, guilt, shame (my personal favorite), disgust, overwhelm, anxiety, fear.  We’re often not super aware of the oh so subtle tricks we’ve accumulated over the years for disowning these things in ourselves. I feel anxiety before delivering a leadership development program, particularly a new one.  Perfectly reasonable, right?  And yet, in my head I’m thinking to myself, “Bad Shelley.  You shouldn’t be feeling that.  You’re only feeling that because you’re a bad teacher and facilitator.  If you were better at your job, you’d be more confident and you’d never experience this.” So the anxiety comes up, and I try to swat it down by directing anger at myself for having the emotion in the first place. Or perhaps I’m frustrated or angry at a family member.  “Bad Shelley.  You shouldn’t be feeling that.  You’re only feeling that because you’re a bad niece, sister, cousin, etc.  If you were a better person, you would be more caring and emphatic and understand their perspective and where they were coming from.” Here is the mental leap that often eludes us:  having and especially feeling an emotion does not make a person “bad.”  What matters at the end of the day is what we do with the emotion we’re having.  I can be angry and resentful inside and yet I can still manage to put that aside and recognize in the moment exhibiting that behavior would not be helpful.  I can choose my response.  I feel the way […]