saying no

A lot of my coaching clients struggle with boundaries.  I suppose it takes one to know one.  Like any good co-dependent, it’s the area I’ve probably had to do the most work on. I’ve gotten considerably better at managing boundaries over the years, which has resulted in managing expectations with clients more effectively, as I’m much more upfront about what the role of a coach is and isn’t and have worked hard to not take responsibility for my coaching clients’ learning and growth.  It’s improved family relationships and friendships, as I’ve gotten clearer on what healthy relationships look like, and as a result, no longer spend a lot of time obsessing about things or trying to control things that can’t be controlled.  And then every once in a while, I get triggered.  It’s inevitable; it happens to us all.  And it happened to me the other day when I was asked by a colleague to help them out on something they need to learn to take responsibility for themselves.  Normally I would have let the guilt push me into saying yes. But something interesting happened instead. I got visibly mad, and I found myself stomping around my office and complaining to my husband.  I got mad because I value fairness and accountability and always strive to be the kind of person who takes her fair share of the load.  I got even madder because I’ve noticed a pattern of this individual playing the victim and manipulating others in the spirit of “collaboration” to get them to step in on a moment’s notice and bail them out.  I was mad at her, and I think I was also mad from a cumulative effect of this behavior – over the course of my career I’ve often felt obligated to step in and save the day for others who I have judged (rightly or wrongly) to be stupid, lazy, weak or selfish.  I’ve felt like I had no choice but to help, and inadvertently built up a pool of smoldering resentment, as I erred to compromise myself and my values rather than risk being branded as unhelpful. Look under the guilt and anger, what’s the underlying need? Experience has taught me there’s normally something we need to look at within ourselves when we experience such a visceral reaction.  And the interesting thing about anger is there’s normally something sitting under it that’s begging to be healed.  So I looked. And then I looked some more.  And then I realized what this was really about.  It was really about approval.  We often confuse manipulation with collaboration And then I remembered a 360 I had done a long time ago, a couple of years after I had moved into leadership development.  My colleagues had provided anonymous feedback.  Their perception of me wasn’t stellar – I was completely focused on task and results, with no room for relationship.   And I prioritized my goals and deliverables above everything else.  It was a blindspot. I was so desperate […]

Ever been pushed into pleasing in a difficult situation and then resented the heck out of it? Here's something to think about next time you feel the need to please.

The Case of the Needy Networker The other day I found myself in a conundrum of my own making.  I had accepted a coffee date with a woman I met in a social group we both belong to.  I arrived 5 minutes early, got my coffee and waited.  She showed up fifteen minutes late, sat down, a mess of chaotic energy, and launched straight into a story about how she was new to Austin and nothing in her life was working. About thirty minutes in, I tried shifting the conversation to something lighter.  She kept pushing the subject back to career, in particular her career. I realized at this point she knew what I did.  She knew I was a career coach.  She knew I did leadership development and mindfulness work for organizations.  She mentioned she wanted to break into corporations with freelance work, but she didn’t know how.  She was hungry.  And I was her feast.  And the energy was so strong in that interaction, I could feel myself being devoured by her desperation.  It was a sticky, yucky feeling in the pit of my stomach, and I had to get away. I tried to shake her off and change the subject again, to shift the energy of the conversation, but then she really dug in deep. Then the flattery started.  How I was a trailblazer, how I was an adventurer, how I had built a successful business as a woman, and I am an inspiration to all.  How she just wants to be near me and learn from me. Honesty is the best Policy I offered a few pieces of advice and said, “I can’t wear my coach hat out with everyone in a social setting.  I’ve got to protect my own energy, and to do that I have to establish boundaries with folks outside of work.  I hope you can understand.”  And then I made my excuses, picked up my purse and left, considering I’d already been there almost an hour and a half. Sometimes we call these types of people “toxic,” but I think that’s a little unfair.  There is no such thing as a toxic person.  There are only people who treat us the way we allow them to treat us.  We unwittingly find ourselves locked in toxic situations, often referred to as emotional blackmail situations, by our own poor understanding of boundaries and our need for another’s approval.  And then the gremlin kicks in: “You’re such a bad person if you don’t sit here all day and sort her problems out.” “People are going to think you’re selfish if you don’t help her.” “You’re a coach.  You’re supposed to believe in abundance and giving to everyone!” As a woman in a caring profession like coaching this happens a lot.  We don’t get up and leave when we should.  We take the phone call in the middle of the night from the crazy family member that we know will piss off our spouse.  We spend […]