setting limits

A lot of my coaching clients struggle with boundaries.  I suppose it takes one to know one.  Like any good co-dependent, it’s the area I’ve probably had to do the most work on. I’ve gotten considerably better at managing boundaries over the years, which has resulted in managing expectations with clients more effectively, as I’m much more upfront about what the role of a coach is and isn’t and have worked hard to not take responsibility for my coaching clients’ learning and growth.  It’s improved family relationships and friendships, as I’ve gotten clearer on what healthy relationships look like, and as a result, no longer spend a lot of time obsessing about things or trying to control things that can’t be controlled.  And then every once in a while, I get triggered.  It’s inevitable; it happens to us all.  And it happened to me the other day when I was asked by a colleague to help them out on something they need to learn to take responsibility for themselves.  Normally I would have let the guilt push me into saying yes. But something interesting happened instead. I got visibly mad, and I found myself stomping around my office and complaining to my husband.  I got mad because I value fairness and accountability and always strive to be the kind of person who takes her fair share of the load.  I got even madder because I’ve noticed a pattern of this individual playing the victim and manipulating others in the spirit of “collaboration” to get them to step in on a moment’s notice and bail them out.  I was mad at her, and I think I was also mad from a cumulative effect of this behavior – over the course of my career I’ve often felt obligated to step in and save the day for others who I have judged (rightly or wrongly) to be stupid, lazy, weak or selfish.  I’ve felt like I had no choice but to help, and inadvertently built up a pool of smoldering resentment, as I erred to compromise myself and my values rather than risk being branded as unhelpful. Look under the guilt and anger, what’s the underlying need? Experience has taught me there’s normally something we need to look at within ourselves when we experience such a visceral reaction.  And the interesting thing about anger is there’s normally something sitting under it that’s begging to be healed.  So I looked. And then I looked some more.  And then I realized what this was really about.  It was really about approval.  We often confuse manipulation with collaboration And then I remembered a 360 I had done a long time ago, a couple of years after I had moved into leadership development.  My colleagues had provided anonymous feedback.  Their perception of me wasn’t stellar – I was completely focused on task and results, with no room for relationship.   And I prioritized my goals and deliverables above everything else.  It was a blindspot. I was so desperate […]

When I think about my own journey, whether it pertains to life or leadership, boundaries are one of the things I’ve probably struggled with the most.  Boundaries with friends, boundaries with family, boundaries with colleagues.  The problem with human relationships is that they often trigger reactivity in ourselves, especially if we let our buttons get pushed.  And when our buttons get pushed we often lose control of our boundaries.  And we all have buttons.  The more aware of what they are, the better off we can be at managing them and our boundaries. There’s a lot of talk at the moment in popular culture about setting boundaries.  Telling people what’s up, how they need to show up with you, be with you, work with you.  There’s a lot of emphasis on having feedback conversations to clarify firm lines and if someone God forbid crosses the line, we’re encouraged to label this person as toxic and eject them from our lives.  That is one strategy.  And in certain situations, it could be the appropriate one.  But in my experience if you follow the above a bit too rigorously, you’re going to end up a very lonely person who has managed to alienate just about every single person from your life.  Setting boundaries doesn’t have to look so black and white.  I’ll give you an example of something that happened to me this week.  Silence Can Be a Boundary’s Best Friend A colleague asked for 45 minutes of my time to prepare for an upcoming delivery that we’re co-facilitating together.  I don’t know this individual very well and had never worked with her before.  I show up to the call on time, as I always do, given that being on time is something I value and something my clients know me for.  I login to the zoom and am let into the room, where I hear my colleague speaking on another call and hear other voices as well as hers.  She pops a message into the chat – “on another call, be with you in a bit.” Now, at this point I’m livid.  She didn’t even think to mute the call she’s already on, so I can hear what’s being discussed.  And she’s expecting me to just sit there and wait.  Rude and disrespectful are two descriptors that instantly popped into my head. I thought about what I wanted to do.  I decided to exit out of the zoom call.  I waited a few minutes, sent a few emails, and then popped back in.  She finished up quickly after I returned into the room and our call commenced about 8 minutes late.  “Apologies Shelley – but it was a call with a potential new client to facilitate something.  You’re freelance too, I’m sure you know how it goes.” Cue the awkward silence. I sat there and looked at her on the screen, and then I changed the subject.  I didn’t agree with her, I didn’t disagree with her.  And it shook her […]